Dental Practice Operations
Clinical training doesn't teach you to run a practice. This course does — overhead, team management, patient retention, and the numbers that separate a thriving practice from a stressful one.
About this course
Dental school produces excellent clinicians who are often underprepared for the business side of practice ownership. The result is technically skilled practitioners running practices that struggle financially, operationally, or both.
This course addresses that gap directly. No MBA required — just the practical frameworks for understanding your numbers, managing your team, and building the kind of patient experience that drives retention and referrals.
What you'll cover
- 1Business fundamentals every dentist should know (and wasn't taught)
- 2Overhead, margins, and the numbers that drive a healthy practice
- 3Team management: hiring, onboarding, and performance systems
- 4Patient experience: scheduling, communication, and retention
- 5Growth levers: referrals, reviews, and scaling strategically
Who this is for
Audience
Dentists, practice managers, and dental students
Prerequisites
Currently in dental training or practice.
Your instructor
Kevin Braza
PhD Candidate, UC Davis · CBRN AI Safety Scientist
Chemical engineering PhD candidate, Quantic MBA, former boarding school faculty, and CBRN AI safety scientist at Reinforce Labs. Previously UCSB B.S. Chemistry, Harvard/Amgen, and IB + AP classroom instructor. Teaches at the intersection of chemistry, AI, and systems thinking.
Frequently asked
Is this for practice owners only?
No — associates who want to understand the business side, and dental students who want to be prepared before they graduate, will benefit equally.
Does this cover DSOs?
Yes — the practice landscape has changed significantly with DSO growth. The course covers both independent practice and DSO-adjacent models.
What's your background in practice operations?
An MBA with a healthcare strategy emphasis, combined with direct work in practice management consulting. The content is grounded in what actually works, not theory.
$997
One-time · Lifetime access
Includes
- 5 video modules
- Financial templates and practice calculators
- Lifetime access
- Certificate of completion